1. Nature of Products/Services

It is important to note that Sikkim Diaries deals in intangible services and does not sell any physical products. The services we provide include:

• Tour Package Bookings
• Hotel Reservations
• Transportation Arrangements (Cabs, Buses)
• Guide Services
• Travel Itineraries and Planning

Since no physical goods are sold, the concept of "shipping" or "physical delivery" does not apply in the traditional sense.

2. Delivery of Service & Travel Documents

Upon successful booking and payment, we deliver our service in the following manner:

3. Service Fulfillment Timeline

The service is considered delivered and fulfilled on the completion of your tour as per the booked itinerary. The timeline for service delivery is as follows:

• Document Delivery: Within 48 hours of booking
• Service Commencement: On the start date of your tour
• Service Completion: On the end date of your tour

4. No Physical Shipping

Since we provide services and not physical products:

• No physical goods will be shipped to your address
• No shipping charges apply
• No tracking numbers are provided
• No delivery timelines for physical goods are applicable

5. Non-Receipt of Digital Documents

In case you do not receive your booking confirmation or travel documents via email:

1. Please check your spam/junk folder
2. Ensure you provided the correct email address during booking
3. Contact us immediately at [Your Email Address] or [Your Phone Number]
4. We will re-send all documents within 2 hours of notification during business hours

6. Contact Information

For any questions regarding this Shipping & Delivery Policy or if you haven't received your travel documents, please contact us: